What the indicator lights mean

SMART kapp boards have four indicator lights. The indicator lights are in the bottom-right corner of SMART kapp 42 boards and on the pen ledge of SMART kapp 84 boards.

Startup

When you first connect the board to a power source, the indicator lights turn on and off in the following order until the board is ready for use:

  • Status

  • Bluetooth

  • USB

  • Capture

After startup

When the board is ready for use, you can use the indicator lights to see the board’s status and diagnose common issues.

Status light Status

Off

What it means:

  • The board isn’t receiving power.

What to do:

  • Ensure the board is connected to a power supply and is receiving power.

  • If the Status light is still off, contact SMART Support for assistance.

On

What it means:

  • The board is receiving power and is working properly.

Flashing (after startup)

What it means:

  • The board is receiving power but isn’t working properly.

What to do:

  • Write on the board using only compatible markers.

  • Ensure there are no obstructions (including markers) in the frame.

  • Clean the writing surface and frame.

  • If the Status light continues to flash, contact SMART Support for assistance.

Bluetooth light Bluetooth

Off

What it means:

  • The board isn’t connected to a mobile device.

  • The board was previously connected to a mobile device but the SMART kapp app on the mobile device isn’t running or the device has moved out of the board’s Bluetooth communication range.

What to do:

  • If you previously connected the mobile device, ensure the SMART kapp app is running and the device is within the board’s Bluetooth communication range.

Flashing

What it means:

  • The board is connecting to a mobile device.

On

What it means:

  • The board is connected to a mobile device.

Flashing red

What it means:

  • The board is disconnecting from the mobile device.

Solid red

What it means:

  • The board has disconnected from the mobile device.

USB light USB

Off

What it means:

  • The board isn’t connected to a USB drive.

  • The board doesn’t recognize the connected device as a USB drive.

What to do:

  • Connect only USB drives to the USB receptacle.

Flashing

What it means:

  • The board is connecting to a USB drive.

  • The board is saving a snapshot of your notes to the connected USB drive.

On

What it means:

  • The board is connected to a USB drive.

Flashing red

What it means:

  • The board is unable to save snapshots of your notes to the connected USB drive because the USB drive is full, is not FAT formatted or there’s another problem with it.

What to do:

  • Disconnect the USB drive, and then connect a different USB drive.

Capture light Capture

Off

What it means:

  • The board isn’t connected to a USB drive or a mobile device.

Flashing

What it means:

  • The board is saving a snapshot of your notes to the connected mobile device.

On

What it means:

  • The board is connected to a USB drive or a mobile device.