SMART Response

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Troubleshooting the receiver

Caution 

Do not open the receiver or the clicker units to attempt repairs. Refer all service inquiries to authorized SMART service personnel.

Resetting the receiver

If your SMART Response software behaves erratically (possibly because of a static discharge or power fade), you might be able to restore normal operation by resetting the receiver.

Reset the receiver completely by disconnecting and then reconnecting the USB cable.

Interpreting the receiver indicator lights

If you experience a problem with your receiver, you can use its indicator lights to troubleshoot it.

Ready light Transmit light Receive light Receiver state
Red, green, yellow Green Green Receiver is starting up. Lights flash in sequence.
Flashing green Off Off Receiver is scanning radio channels.
Flashing green Any state Any state Receiver is accepting commands from the computer.
Green Constant flashing Flashes when it receives data from a clicker Receiver has power and is communicating with the computer, but it isn’t receiving commands.
Yellow Off Off Receiver has power, but communication circuits have failed.
Flashing red Flashing Flashing Manufacturing tests running, and receiver isn’t operational. All lights flash together.
Flashing yellow Any state Any state Receiver software checksum failed.
Flashing yellow Flashing Flashing Receiver software failure.