If the SMART Ink plugins for Microsoft Office aren’t installed or working correctly, complete the following troubleshooting steps:
Ensure the Tablet PC components are turned on (see Turning on Tablet PC components).
If the Tablet PC components are turned on but the SMART Ink plugins are still not working correctly, ensure the SMART Ink plugins are enabled (see Enabling the SMART Ink plugins).
If the SMART Ink plugins are enabled but are still not working correctly, repair the SMART Ink plugins (see Repairing the SMART Ink plugins).
If the SMART Ink plugins are repaired but are still not working correctly, ask your system administrator to reinstall SMART Ink.
Important
You might need to log in as an administrator to perform these steps.
Note
This procedure may vary depending on your version of Microsoft Office.
This Help is not customized for any products.
This Help is customized for SMART Board 8000i-G5 series interactive flat panels.
This Help is customized for SMART Board 8000i-G3 or G4 series interactive flat panels.
This Help is customized for SMART Board 800 series interactive whiteboards.
This Help is customized for SMART Board 600 series interactive whiteboards.
This Help is customized for LightRaise interactive projectors.
This Help is customized for SMART Podium interactive pen displays.
This Help is customized for personal computers.