SMART periodically releases updates to its software and firmware products. (Firmware is software installed in hardware products like the SMART Board interactive whiteboard.) You can use SMART Product Update (SPU) to check for and install these updates. In addition, you can use SPU to activate SMART software and view product keys.
Note
Your computer must have Internet access to use the download and activation features of SPU.
Updating products
Your system administrator can install SPU in Full mode or Dashboard mode. In Full mode, you can view currently installed versions and product keys, and download and install updates as documented in this section. In Dashboard mode, you can only view currently installed versions and product keys.
Select the Check for updates automatically check box, and then type the number of days (up to 60) between SPU checks.
Close the SMART Product Update window.
If an update is available the next time SPU checks, the SMART Product Update window appears automatically and the Update button of the affected product is enabled. See the procedure under To install an update to install the update.
To check for updates manually
Select Help > Check for Updates and Activation.
The SMART Product Update window appears.
Click Check Now.
If an update is available for a product, its Update button is enabled.
If an update is available, install it following the procedure under To install an update.
To install an update
Open the SMART Product Update window as described in the previous procedures.
Click the product’s row.
Product details appear. These product details include the installed version’s number and the update’s number, date and download size (if an update is available).
Tip
Click View Release Notes to view a summary of the changes in the update and the computer requirements for the update.
Click Update.
Follow the on-screen instructions to download and install the update.
Important
To install updates, you must have full administrator access.
To disable automatic checking for updates
Select Help > Check for Updates and Activation.
The SMART Product Update window appears.
Clear the Check for updates automatically check box.
Important
SMART recommends that you do not clear this check box.
Activating products and viewing product keys
Typically, you activate a product after first installing it. However, in some situations, you activate a product later. For example, you could be evaluating a product before deciding whether to purchase it. In these situations, you can activate the product from SPU.
The value in the Status (Days Left) column indicates the status for each product:
Installed indicates that the product is installed.
Activated indicates that the product is installed and activated with a perpetual license.
Expiring indicates that the product is installed but not yet activated. The number in parentheses indicates the days remaining in the evaluation period.
Expired indicates that the product is installed but not yet activated and that the evaluation period is over. You’re unable to use the software until you activate it.
Unknown indicates that the product’s status is unknown.
Click Activate in the product’s row.
Follow the on-screen instructions to activate the product.
To view product keys
Select Help > Check for Updates and Activation.
The SMART Product Update window appears.
Select Tools > View Product Keys.
The Product Keys dialog box appears.
Click OK when you’re done viewing the product keys.
Note
Alternatively, you can view the product keys for a single product by clicking the product’s name in the SMART Product Update window, and then clicking Product Keys.
