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Troubleshooting objects

Issue

Recommendation

When you create a .notebook file on one computer and then open it on another computer, the objects in the file appear differently.

There are several possible causes. The following are the most common:

  • You used a font that’s installed on one computer but not on the other.

  • The two computers have different operating systems.

  • The two computers have different versions of SMART Notebook software.

For more information on these causes and solutions, see smarttech.com/kb/125681.

You want to move, resize or otherwise change an object, but when you do so, you also move, resize or otherwise change other objects.

The objects are grouped. Any changes you make to one object affect the other objects.

Select the objects, and then select Format > Grouping > Ungroup to ungroup them. You can then move, resize or otherwise change the individual objects.

For more information, see Grouping objects.

You want to move, resize or otherwise change an object but can’t. A lock icon appears instead of a menu arrow when you select the object.

The object is locked, which prevents you from making changes to it. To unlock the object, select it, press its lock icon , and then select Unlock.

For more information, see Locking objects.

One object on a page covers another:

You want to change this so that the second object covers the first:

As you create objects, newer objects cover older objects automatically if the objects are in the same position on the page.

You can change the order of objects. For more information, see Rearranging stacked objects.

Related User Help

Locking objects

Rearranging stacked objects

Grouping objects