Configuring meeting cleanup

You can configure Remote Ink service to use one of two methods to clean up meetings that have expired and were not exited properly. When a collection is run, the service compares each meeting’s last activity time with the configured user session timeout. If there has been no activity for a greater amount of time than the session timeout, then the meeting is removed.

Notes 

  • Remote Ink client includes a keep-alive function, so program information from meetings that are in progress is never removed.

  • By default the service is configured to use the scheduled time of 04:00 to clean up meetings.

  • If a scheduled collection interval is enabled this setting takes priority over using a scheduled collection time. For example, if the service configuration has both the scheduled collection time and an interval defined, the service uses the scheduled collection interval.

Use the following procedure to configure Remote Ink service to capture program events at a set interval.

To capture program events at a set interval

  1. Go to C:\Program Files\SMART Technologies\Remote Ink Service.

  2. Open Remoteinkservice.exe.config with a text editor.

  3. Scroll to and remove the comments from the following command:

    <add key="ScheduledCollectionInterval" value="01:00"/>

    Where [1:00] is the interval that collection is run.

    Note 

    Removing the comments from this command enables Remote Ink service to clean up meetings at a set interval rather than at a scheduled time each day.

Also in this section

Configuring event logs