Troubleshooting Bridgit software integration

Use the following table to troubleshoot issues with Bridgit software integration:

Issue	Cause	Recommendation
The Bridgit Collaboration Bar and the View Screens mode button don’t appear.	A Bridgit server address wasn’t provided when SMART Meeting Pro software was installed.	Contact your system administrator or see Changing Bridgit software integration settings for more information.
An Unable to Connect message appears on the Bridgit Collaboration Bar.	The Bridgit server is unavailable or an incorrect Bridgit server address was used to configure SMART Meeting Pro software.	Contact your system administrator or see Changing Bridgit software integration settings for more information.
An Attempting to reconnect message appears on the Bridgit Collaboration Bar.	The network connection is lost or interrupted. SMART Meeting Pro software attempts to connect you to your conference for the next three minutes.	If the message persists, contact your system administrator.