If your interactive product uses DViT technology, SMART Support might ask you to calibrate the cameras and orient the interactive screen to resolve issues.
Issues relating to DViT technology could include areas of the screen that don’t respond when you press, inaccurate or erratic screen response, uneven digital ink or digital ink with gaps.
Related Interactive Product Help
Getting started with your SMART Board 500 or 600 series interactive whiteboard
Getting started with your SMART Board 800 series interactive whiteboard
Getting started with your SMART Board interactive display
Getting started with your SMART Podium interactive pen display
Getting started with your SMART Slate wireless slate
Related Troubleshooting