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Troubleshooting your interactive product

See the SMART knowledge base for troubleshooting information for your interactive product.

Contact SMART Support (smarttech.com/contactsupport) for additional assistance.

SMART Support may ask you to perform one of the procedures in this section to resolve an issue with your software or your interactive product.

Important 

  • Pay close attention to the notes accompanying the procedures in this section.

  • Complete the procedures in this section only if asked to do so by SMART Support.

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