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Education software 2014
Mac OS X
You are here: Maintenance and troubleshooting > Maintaining your interactive product > Troubleshooting your interactive product > Calibrating the cameras

Calibrating the cameras

If your interactive product uses DViT technology, SMART Support might ask you to calibrate the cameras and orient the interactive screen to resolve issues.

Issues relating to DViT technology could include areas of the screen that don’t respond when you press, inaccurate or erratic screen response, uneven digital ink or digital ink with gaps.

ClosedTo calibrate the cameras

  1. Control-click the Board Tools iconBoard Tools icon in the Dock, and then select SMART Settings.

    Note 

    If your computer isn’t currently connected to an interactive product, the Board Tools icon includes an X in its lower-right cornerBoard Tools icon with X.

  2. Press SMART Hardware Settings.

    If your computer is connected to more than one interactive product, the upper area of the control panel displays an image for each product. Press the image of the product you want to change settings for.

  3. Select Advanced Settings in the drop-down list.

  4. Press Calibrate.

    The four-point calibration screen appears.

  5. Press and hold the center of each target until you hear a beep.

    After you press the final target, a message appears, and then an orientation screen appears.

  6. Orient your interactive product (see Orienting your interactive product).

    Note 

    You don’t hear a beep when you press targets on the orientation screen.