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Troubleshooting the receiver

Caution 

Do not open the receiver or the clicker units to attempt repairs. Refer all service inquiries to authorized SMART service personnel.

Resetting the receiver

If your SMART Response system behaves erratically (possibly because of a static discharge or power fade), you might be able to restore normal operation by resetting the receiver.

Reset the receiver completely by disconnecting and then reconnecting the USB cable.

Interpreting the receiver indicator lights

If you experience a problem with your receiver, you can use its indicator lights to troubleshoot it.

Ready light

Transmit light

Receive light

Receiver state

Red, green, yellow

Green

Green

The receiver is starting up. Lights flash in sequence.

Flashing green

Off

Off

The receiver is scanning radio channels.

Flashing green

Any state

Any state

The receiver is accepting commands from the computer.

Green

Constant flashing

Flashes when it receives data from a clicker

Receiver has power and is communicating with the computer, but it isn’t receiving commands.

Yellow

Off

Off

The receiver has power, but communication circuits have failed.

Flashing red

Flashing

Flashing

Manufacturing tests are running, and the receiver isn’t operational. All lights flash together.

Flashing yellow

Any state

Any state

The receiver software checksum failed.

Flashing yellow

Flashing

Flashing

The receiver has a software failure.