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This section outlines the devices, web browsers, operating systems and network capacities that ensure the best possible user experience with SMART amp. The version of SMART Product Drivers that ensures the best experience on SMART interactive products is also listed, as well as websites that must be whitelisted in order for SMART amp to work correctly.
Any laptop or MacBook
Note
When you’re working in admin.smartamp.com, use a laptop or MacBook rather than a tablet or phone for the best performance.
iPad 2 or later
iPad Air
iPad mini
Microsoft® Surface RT2 or Pro
Samsung Galaxy Note (8" and 10")
Google Nexus 2013 or later (7" and 10")
Any Google Chromebook
Important
SMART amp does not currently support the following devices:
Any device with a screen size of 5" or smaller
iPad 1
Samsung Galaxy Tab 3 (because of a bug in the Chrome browser on this device)
Google Chrome™ 30 or later
Note
When you’re working in admin.smartamp.com, Google Chrome provides the best performance.
Safari 6 or later
Firefox® 22 or later
Firefox ESR
Internet Explorer® 10 or later
Note
Devices that have Android™ browsers must use Chrome or Firefox instead.
Windows® 7 or higher operating system
OS X 10.8 or higher operating system software
iOS 7 or higher operating system software
Android™ 4.2 or higher operating system
The current release of the Chrome OS™ operating system
SMART amp is designed to keep network requirements as low as possible while still supporting rich collaboration. The network recommendation for SMART amp alone is 0.3 Mbps per device. A school that regularly uses other Web 2.0 tools should have enough network capacity to run SMART amp. If SMART amp is used in conjunction with other online resources, such as streaming media, greater network capacity could be required and would depend on the other resources being used.
https://smartamp.com
https://smarttech.com
http://smarttech.com
https://api.smarttech.com
https://assessment.smarttech-prod.com
https://content.smarttech-prod.com
http://id.smarttech-prod.com
https://wmb.smarttech-prod.com
https://workspaces.smarttech-prod.com
http://onlinehelp.smarttech.com
http://apis.google.com
https://content.googleapis.com
http://google-analytics.com
https://accounts.google.com
https://gstatic.com
https://youtube.com/iframe_api
https://api.datamarket.azure.com/Bing/Search
https://*.firebaseio.com
https://*.cloudfront.com
Go to smartamp.com/connection/check to verify SMART amp can access the URLs listed above.
If you’re using SMART amp on a SMART interactive product, ensure that you have SMART Product Drivers version 11.4 or later installed on your product.
© 2016 SMART Technologies ULC. All rights reserved.
Last updated June 20, 2016.