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Customization
This documentation is not customized.
This documentation is customized for SMART Board 6000 series interactive flat panels.
This documentation is customized for SMART Board 4000 series interactive flat panels.
This documentation is customized for SMART Board 800 series interactive whiteboards.
This documentation is customized for SMART Board M600 series interactive whiteboards.
This documentation is customized for SMART Board 600 series interactive whiteboards.
This documentation is customized for LightRaise interactive projectors.
This documentation is customized for SMART Podium interactive pen displays.
This documentation is customized for personal computers.
Sharing
Share or save this documentation.
Customization
This documentation is not customized.
This documentation is customized for SMART Board 6000 series interactive flat panels.
This documentation is customized for SMART Board 4000 series interactive flat panels.
This documentation is customized for SMART Board 800 series interactive whiteboards.
This documentation is customized for SMART Board M600 series interactive whiteboards.
This documentation is customized for SMART Board 600 series interactive whiteboards.
This documentation is customized for LightRaise interactive projectors.
This documentation is customized for SMART Podium interactive pen displays.
This documentation is customized for personal computers.
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The SMART Ink Settings window includes a tab that lets you troubleshoot common issues with SMART Ink.
To use the troubleshooting tab
If the dynamic toolbar is open, press the settings button in its lower-right corner.
OR
If the dynamic toolbar isn’t open, do one of the following:
In Windows 7 operating system, select Start > All Programs > SMART Technologies > SMART Tools > SMART Ink Settings.
In Windows 8 operating system, go to the Apps screen and then scroll to and press SMART Technologies > SMART Ink Settings.
In Windows 10 operating system, select Start > All apps, and then scroll to and select SMART Technologies > SMART Ink Settings.
The SMART Ink Settings window appears.
Press Troubleshooting.
SMART Ink verifies the following:
Is SMART Ink currently running?
Is your computer currently connected to a SMART interactive product?
Does your version of Windows operating system have inking tools?
Does your version of Microsoft Office have inking tools?
Are the SMART Ink plug-ins for PowerPoint, Word and Excel enabled (see Troubleshooting the SMART Ink plug-ins for Microsoft Office)?
If SMART Ink identifies an issue with any of the above points, it displays a red X beside the point and provides information about resolving the issue.
Follow the on-screen instructions to resolve any issues.
© 2016 SMART Technologies ULC. All rights reserved.
Last updated March 29, 2016.