Updating SMART software

SMART periodically releases updates to its software and firmware products. (Firmware is software installed in hardware products like the SMART Board interactive whiteboard.) You can use SMART Product Update (SPU) to check for and install these updates.

Your system administrator can install SPU in Full mode or Dashboard mode. In Full mode, you can view installed versions and download and install updates as documented in this section. In Dashboard mode, you can only view installed versions.

ClosedTo check for updates automatically

  1. In Windows 7 operating system, select Start > All Programs > SMART Technologies > SMART Tools > SMART Product Update.

    OR

    In Windows 8 operating system, go to the Apps screen, and then scroll to and select SMART Technologies > SMART Product Update.

    OR

    In Windows 10 operating system, select Start > All apps, and then scroll to an select SMART Technologies > SMART Product Update.

    The SMART Product Update window appears.

  2. Select the Check for updates automatically check box, and then type the number of days (up to 60) between SPU checks.

  3. Close the SMART Product Update window.

    If an update is available for a product the next time SPU checks, the SMART Product Update window appears automatically and the product’s Update button is enabled.

ClosedTo check for updates manually

  1. In Windows 7 operating system, select Start > All Programs > SMART Technologies > SMART Tools > SMART Product Update.

    OR

    In Windows 8 operating system, go to the Apps screen, and then scroll to and select SMART Technologies > SMART Product Update.

    OR

    In Windows 10 operating system, select Start > All apps, and then scroll to an select SMART Technologies > SMART Product Update.

    The SMART Product Update window appears.

  2. Press Check Now.

    If an update is available for a product, its Update button is enabled.

  3. If an update is available, install it by following the next procedure.

ClosedTo install an update

  1. Open the SMART Product Update window as described in the previous procedures.

  2. Press the product’s row.

    Product details appear. These product details include the installed version’s number and the update’s number, date and download size (if an update is available).

    Tip 

    Press View release notes to view a summary of the changes in the update and the computer requirements for the update.

  3. Press Update.

  4. Follow the on-screen instructions to download and install the update.

    Important 

    To install updates, you must have full administrator access.

ClosedTo disable automatic checking for updates

  1. In Windows 7 operating system, select Start > All Programs > SMART Technologies > SMART Tools > SMART Product Update.

    OR

    In Windows 8 operating system, go to the Apps screen, and then scroll to and select SMART Technologies > SMART Product Update.

    OR

    In Windows 10 operating system, select Start > All apps, and then scroll to an select SMART Technologies > SMART Product Update.

    The SMART Product Update window appears.

  2. Clear the Check for updates automatically check box.

    Important 

    SMART recommends that you do not clear this check box.