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Troubleshooting connections

SMART Settings includes a connection wizard for troubleshooting problems with the connection between your computer and your SMART interactive product.

For example, you may need to manually configure a serial port in the following situations:

ClosedTo troubleshoot connections

  1. Press the SMART Board iconSMART Board icon in the notification area, and then select SMART Settings.

    Note 

    If your computer isn’t currently connected to a SMART interactive product, the SMART Board icon includes an X in its lower-right cornerSMART Board icon with X.

  2. Press Connection Wizard.

    The SMART Connection Wizard appears.

  3. Follow the on-screen instructions.